Last Updated: 19 August 2026
This Cookie Policy explains how Aller-Retour Travel Solutions (“Aller-Retour”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit our website at https://allerretour.co.ke/.
This policy should be read together with our Privacy Policy and Terms and Conditions.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, mobile phone, tablet, or other device when you visit a website.
Cookies allow a website to recognise your device and remember certain information about your visit.
Cookies may help websites:
- Function correctly;
- Remember user preferences;
- Improve security;
- Understand how visitors use the website;
- Improve website performance;
- Provide relevant content and services;
- Measure website traffic and engagement.
We may also use technologies similar to cookies, such as pixels, tags, scripts, local storage, and similar tracking technologies.
2. How We Use Cookies
Aller-Retour may use cookies and similar technologies for several purposes.
These include:
2.1 Strictly Necessary Cookies
These cookies are required for certain parts of the website to operate properly.
They may be used to:
- Maintain website functionality;
- Enable security features;
- Remember necessary technical settings;
- Support forms and interactive features;
- Maintain session information;
- Prevent abuse or fraudulent activity.
Because these cookies are necessary for the operation and security of the website, they may not always be capable of being disabled through a cookie-preference tool.
2.2 Functionality Cookies
Functionality cookies help the website remember choices and preferences you make.
For example, they may help us remember:
- Language preferences;
- Certain display preferences;
- Form or interaction preferences;
- Other settings that improve your experience.
Disabling these cookies may cause certain website features to work less effectively.
2.3 Analytics and Performance Cookies
Where enabled, analytics cookies help us understand how visitors use our website.
They may collect information such as:
- Pages visited;
- Number of visitors;
- Time spent on pages;
- Traffic sources;
- Device and browser information;
- General geographic information;
- Interactions with website content.
This information helps us understand website performance and improve our content, services, navigation, and user experience.
Analytics information is generally used in aggregated or statistical form where possible.
2.4 Marketing and Advertising Cookies
Where applicable, we may use marketing or advertising technologies to understand interactions with our marketing campaigns and to help deliver or measure relevant advertising.
These technologies may be operated by Aller-Retour or by third-party providers.
Marketing cookies will only be used where applicable consent or another lawful basis is required and has been obtained.
3. Third-Party Cookies
Some cookies may be placed by third-party services that appear on or support our website.
These may include providers of:
- Website analytics;
- Embedded maps;
- Videos;
- Social-media content;
- Online forms;
- Security services;
- Booking or travel services;
- Advertising and marketing services;
- Other website functionality.
Third-party providers may collect information through their own cookies or similar technologies and may process that information according to their own privacy policies.
We do not control the privacy practices of independent third parties.
4. Cookies We May Use
The exact cookies used on the website may change as we add, remove, or update website functionality.
Depending on the technologies currently installed on the website, cookies may include categories such as:
| Cookie Category | Purpose | Typical Duration |
|---|---|---|
| Essential | Website functionality, security and necessary operations | Session or as required |
| Functional | Remembering preferences and settings | Session or longer |
| Analytics | Understanding website usage and performance | Varies |
| Marketing | Measuring campaigns and advertising activity | Varies |
| Third-Party | Supporting embedded or external services | Determined by the third party |
The names and duration of individual cookies may vary depending on the services and technologies active on the website at any particular time.
5. Consent to Cookies
Where applicable, we may ask for your consent before placing non-essential cookies on your device.
When you first visit the website, you may be presented with a cookie notice or consent mechanism that allows you to:
- Accept applicable cookies;
- Reject non-essential cookies; or
- Manage your cookie preferences.
Your preferences may be stored so that we can remember your choices on subsequent visits.
Where consent is required, we will not rely on consent for cookies that are strictly necessary for the website to function.
6. Managing Your Cookie Preferences
You may be able to manage or disable cookies through your browser.
Most modern browsers allow you to:
- View stored cookies;
- Delete existing cookies;
- Block cookies;
- Block third-party cookies;
- Receive warnings before cookies are stored;
- Configure cookie preferences.
Instructions vary depending on the browser and device you use.
Please note that disabling or deleting certain cookies may affect website functionality and may prevent some features from working correctly.
7. Do Not Track Signals
Some browsers offer “Do Not Track” or similar privacy settings.
Because there is currently no universally accepted standard for responding to all Do Not Track signals, our website may not respond to such signals in every circumstance.
Where applicable, we will rely on our cookie-consent and privacy controls to manage non-essential tracking technologies.
8. Personal Information and Cookies
Some cookies may be capable of collecting or associating information with an identifiable individual.
Where cookie-related information constitutes personal information, we will handle it in accordance with our Privacy Policy and applicable Kenyan data-protection requirements.
We seek to collect and process personal information fairly, lawfully, and only for legitimate purposes.
9. Analytics Services
Where analytics services are used on the website, they may collect technical and usage information to help us understand how visitors interact with the website.
Analytics information may include:
- Device information;
- Browser information;
- Pages viewed;
- Referring pages;
- Approximate location;
- Visit duration;
- Website interactions;
- General traffic patterns.
Analytics providers may process information according to their own privacy policies.
10. Embedded Content
Some pages of the website may contain embedded content or services from third parties.
Examples may include:
- Maps;
- Videos;
- Social-media feeds;
- Booking tools;
- Travel-related services;
- Contact or communication tools.
These third-party services may use cookies or similar technologies when their content is loaded or interacted with.
We recommend reviewing the privacy and cookie policies of the relevant third-party provider where applicable.
11. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
- Changes to our website;
- Changes to the cookies and technologies we use;
- Changes to third-party services;
- Changes to applicable laws or regulations;
- Improvements to our privacy practices.
When we update this policy, we will change the “Last Updated” date shown at the top of the page.
We encourage you to review this page periodically.
12. Your Privacy Rights
Depending on applicable law, you may have rights regarding personal information collected through cookies and similar technologies.
These may include rights to:
- Request information about how your personal information is processed;
- Request access to personal information held about you;
- Request correction of inaccurate information;
- Request deletion where legally applicable;
- Object to certain processing;
- Withdraw consent where processing is based on consent.
Further information about your privacy rights is available in our Privacy Policy.
13. Contact Us
If you have questions about our use of cookies or similar technologies, please contact us.
Aller-Retour Travel Solutions
Email: info@allerretour.co.ke
Telephone: +254 704 800 991
Address: E5, 2nd Floor, Njengi House, Tom Mboya Street, Nairobi, Kenya
Website: https://allerretour.co.ke/